Using the Special Case Button


For scenarios like a protest, injury, forfeit, illegal player on court, incorrect server, or other urgent issues requiring tournament desk communication, press the    button and follow the on-screen instructions for each specific situation.

  When a protest has been filed, press this button immedaitely. This will contact the tournament desk and start the protest process. Follow the prompts, and if you have any questions, please ask your referee.

 When there is a forfeit, confirm with the referee if a team is forfeiting a certain number of points, a set (or multiple), or the entire match. Confirm all actions with the referee before submitting them. This will contact the tournament desk as well.

 When an injury occurs, it is very important to click this button as soon as an injury happens. This button notifies the trainers and tournament staff of an injury. After the injury button has been selected, fill in the information on the window.

 When an illegal player or wrong server occurs, press this button. This will prompt you to enter some information about the situation, including how many points to cancel. Ask your referee if you have any questions about this situation and any of the information needed.

 If you need to contact the tournament desk for any reason other than the ones listed above, press this button. This could be for an equipment failure, uniform/roster verification, or any general court attention situation.